Q) How will the Global Accounting Firm ensure confidentiality and security of my clients' personal information?
A) Global Accounting Firm's management comprises of professional Accountants and fully appreciates the importance of safeguarding clients' personal information. Clients accounting and tax information is electronically shared on 128 bit encrypted secure Global Accounting Firm's servers utilizing the latest data encryption technology. Global Accounting Firm's servers are located and hosted in the United States and all information is maintained online. A log entry is automatically generated every time it is accessed. Moreover, Global Accounting Firm's accountants are bound by elaborate non-disclosure agreements that require complete confidentiality. While working with Global Accounting Firm you can be sure of the fact that your clients data and personal information is in safe hands.
Q) How are Global Accounting Firm's services priced?
A) Global Accounting Firms accounting and tax preparation services are based on the volume of transactions and complexity of the accounts and tax return. However, what is certain is that on top of everything, our prices are so low and attractive that you shall not be able to resist the temptation of outsourcing your account and tax services to Global Accounting Firm. Would you believe reducing your cost by over 50% !
Q) How the payment be made to Global Accounting Firm for the work done?
A) Global Accounting Firm offers various easy and secured methods for making payments. You can make payments on our website by charging credit cards through a 3rd party Payment Processor, Moneybookers.com. You can also wire transfer the funds to our bank account.
Q) What about doubts that may arise and clarification that may be required regarding the work?
A) You can send us an email to address any issue or discuss any clarification. We shall normally get back to you within few hours. You can contact us at anytime by sending an email at support@globalaccountingfirm.com. Furthermore, you will have our Toll Free phone number. Besides, we use many software for online chatting and voice communication where any matter can be discussed at length. We also adopt the same procedure when we have any doubts or require clarifications on any data or information provided by you.
Q) Will it be safe to make payments by Credit Card?
A) You will not be making payments through our website. To make you feel more comfortable while making payments through credit card, we use the services of Moneybookers.com, a world renowned 3rd party Payment Processor. You will be charging your credit card on their website. As such we will not receive your Credit Card details at all. We will only receive the funds from the 3rd party payment processor after deduction of their charges.
Q) After I submit a client's data for processing, what will I get back form Global Accounting Firm?
A) Global Accounting Firm will create separate electronic files for each type of source documents. These documents will be kept into electronic folders, properly organized to track the flow of the particular task. Our Accountants and Tax Preparers will perform the required task, i.e. either bookkeeping on your required software or prepare your Income Tax Return, based on the information in source documents. After completion of task and review by the Manager, Global Accounting Firm will inform you by sending an email that both, source documents and electronic data are ready for you to download and review. You will be able to download the software file.
Q) When should payment be made for the work done?
A) We agree to the terms that payment will be made by you only after completion and submission of the work for your approval. In normal circumstances, the review of the work is completed within 7 days from the date of submission and any corrections suggested by our clients are executed within 24 hours. Thereafter, the bill is raised for the work and payment has to be made in agreed mode of payment within 7 days from the date of receipt of our invoice.
Q) Do we enter into a formal contract before we start work?
A) Yes, entering into a formal contract is of much importance. It not only spells out the specific functions to be performed by us but also the timelines to meet. It also serves as a Service Level Agreement, against which both parties measure the performance. We have a contract format which we shall send you once you decide to hire our services. As every assignment is unique, some alterations in the contract are made to cater for each assignment without affecting either of our interests and losing the object of the contract. The US CPAs Association has also recommended such a contract between any organization in the USA and the Offshore Service provider.
Q) Why outsource Accounting and Tax Returns Preparation to us?
A)
We are not a group of people who are offering just about any BPO services. We are qualified professionals who are into Public Accountancy for over 30 years. We are professional accountants who have comprehensive exposure of accounting. In terms of our integrity, professionalism, ethics, confidentiality and practices we are bound by the ‘Code of Conduct’ of the Professional Accounting Bodies of which we are members.
Due to our significant local and international experience we understand the needs of small businesses and accounting firms and offer them top-of-the-line services. We have a well qualified and skilled team of Accountants and Tax return preparers who are well experienced in bookkeeping and tax returns preparation for US based Accounting firms and small businesses. Our staff comprises of Chartered Accountants, Masters in Accounting, MBAs, Cost and Management Accountants and Chartered Certified Accountants. As an Accounting practice, we are readily updated with any changes in accounting standards, laws and technology.
As a Public Accountancy firm we expect Integrity of the highest order from our staff. Our staff passes through a rigorous hiring process and undergoes extensive training. We employ best HR practices to bring the best out of our employees. Professional management ensures better customer services and our management is accessible to our clients round the clock.
We have substantial experience of working with CPAs, Accounting firms and small to medium sized businesses for their Accounting and Tax returns preparation jobs. We go a step ahead of routine bookkeeping and can undertake any type of accounting and financial projects to custom suite your small business needs and requirements. We can produce your required analytical reports, prepare budgets, forecasts, projected financial statements, accounting proposals, preparation and analysis of cash flow statement and management reports.
As a Public Accountancy firm we do not compromise on confidentiality and security of data. We have employed stringent internal controls to secure our processes. All our customers get secure services through the use of our secure FTP server or encrypted e-mails for document upload/download.
We understand the need for meeting deadlines. As our client, you will be assured of quality services within stringent deadlines. We have the passion to exceed our clients’ expectations and the drive to excel in whatever we do.
Furthermore, a professional accounting firm like us, also offers to work on timings to match your office timings. This enables us to have more hours to work on your assignments.
In a nut-shell, value adding benefits of outsourcing your Accounting and Tax returns preparation functions to us are:
- Increase in quality of accounting services
- Immediate savings in time and substantial savings in cost to the order of 40 to 50%.
- More time available to focus on new client relationships and more lucrative tasks.
- Greater capacity to expand and to tap more business
- Service levels are constantly tracked and improved over time.
- Continuous Work Cycle: Overnight turnover
- Well documented policies and processes.
- Robust technology and security
- Disaster recovery will be much easier as all information is digitized.
